Privacy

We collect what we need and nothing more.

A plain-language summary of how Veskyra handles personal information across all of our products. The full Privacy Policy, linked below, is the binding version.

We only collect what's necessary

We collect the information needed to provide, secure, bill for, and support the products you use, plus what you choose to add. We don't buy data from data brokers or build advertising profiles.

We minimize by default

Wherever we have a choice, we collect less. For example, material used only to verify identity for a Kyrvec range is discarded once the check is done, and Presvyr encrypts your vault on your device so we can't read it at all.

We never sell your data

We don't sell personal information or use it for targeted advertising. We share it only with service providers that help run our products under contract, with the organization whose workspace holds your records, when you ask us to, or when the law requires.

Your organization may see related records

If an employer, department, range, or training provider manages your account or pays for your plan, it can see the records that belong to that relationship. Each product explains exactly what's shared and which sharing you can turn off, for example on ValKred employer-discount plans.

Email and text messages

We send the service and account messages needed to run your account. We may also send product news to our customers, with an unsubscribe link in every email. Text-message alerts are for account notifications only, never marketing. You get them only if the organization that provides your account buys the SMS add-on, its administrator turns it on, and you opt in yourself for each alert you want. Reply STOP to end them. We never share mobile numbers with anyone for their marketing.

Contact forms

When you write to us through a contact form on any of our sites, what you send goes to our founders' inbox and is used only to reply to you. We don't add you to a mailing list or share it. The forms use Cloudflare Turnstile to block automated spam.

App permissions only when a feature needs them

Our mobile apps ask for the camera, photos, microphone, location or notifications only when you use a feature that needs it, and you can turn each one off in your device settings. Reskyr uses location to show your availability and your unit on your department's map during a call; sharing it with the screen off is optional and off by default. See Mobile apps and device permissions for every permission and what we keep.

AI only when you ask

AI features are optional and run only when you choose them. Requests are processed for us by Cloudflare and Anthropic under contract. We don't use your content or AI results to train AI models, and we don't let our providers do so.

You have choices and rights

You can ask to access, correct, export, or delete your information, and we don't treat you differently for asking. Email privacy@veskyra.com. Security issues go to security@veskyra.com.

Questions about how a specific product handles your data? Reach out at privacy@veskyra.com.

ACCOUNT DELETION

Export or delete your data.

This applies to every Veskyra product and its apps.

How to request deletion

  1. Sign in to your account on the product you use.
  2. Go to your Account or Settings page and choose Delete Account, then confirm.
  3. Don't see that option, or can't sign in? Email privacy@veskyra.com from the address on your account. We'll verify your identity, process the request, and confirm by email once it's done.

If your account is part of an organization, some records belong to that organization, such as incident reports or training records. We'll pass your request to them or help them respond.

What happens when we delete

Your data is removed from our active systems within 30 days, and any remaining backup copies expire within 90 days after that. Records an organization controls, and records we're legally required to keep, may be kept for those purposes only.

How long we keep it

We keep your information while you have an account and it's needed to provide the service, then for the export windows below. Security and support records are kept only as long as they're needed. A free ValKred account with no activity for 24 months may be deleted after at least 30 days' warning.

If a paid plan ends

We don't delete anything right away, and we'll remind you before any deadline. Personal subscriptions get 90 days to reactivate, then 90 more days to export. Organization subscriptions get 90 days to request an export or reactivate. After that, the deletion timeline above applies.

Your data is exportable

You can export your records using the product's export tools where available, or by asking us, including during the windows above. Exports include your own records, not other people's private records or a training provider's test questions.

Read the full documents

This page is a summary. The full documents below are the binding versions and control if anything here differs.

Effective October 27, 2026.